Last updated: 11 July 2026
At De Groene Linde, we believe it is important to handle personal data with care. In this privacy statement, you can read about what data we process, why we do so, which organisations we work with, and how we protect your data. We also inform you of your rights under the General Data Protection Regulation (GDPR) and how you can contact us if you have any questions about privacy or data processing.
At De Groene Linde, we take your privacy seriously. When you visit our website, place an order, contact us, subscribe to our newsletter or use our services, we process personal data.
We handle your data with care and process only the personal data necessary for the provision of our services, communication with customers, fulfilling orders, processing payments, our administration, improving our website and complying with legal obligations.
We do not sell your personal data to third parties. Where this is necessary for the provision of our services, we use carefully selected service providers and data processors. We enter into agreements with these parties regarding privacy, security and confidentiality.
This privacy notice applies to the use of our website, online shop and the services provided by De Groene Linde B.V.
In this privacy notice, you will find:
Do you have any questions about this privacy notice or about the processing of your personal data? If so, please contact us at privacy@degroenelinde.nl or using the contact details at the bottom of this notice.
De Groene Linde B.V.
De Droogmakerij 23
1851 LX Heiloo
The Netherlands
Telephone: 072 531 8860
General email: info@degroenelinde.nl
Website: degroenelinde.nl
Contact person for privacy matters: Ton Leeuwrik
Email enquiries regarding privacy: privacy@degroenelinde.nl
Depending on how you use our website, online shop and services, we may process the following personal data:
We do not ask for more information than is necessary for the purpose for which we use it.
We process personal data for the following purposes:
The legal bases on which we process personal data are:
Where processing is based on consent, you may withdraw that consent at any time.
Our online shop runs on WooCommerce. For hosting, maintenance, technical management and support, we use external service providers, including those involved in our website infrastructure and technical support.
These parties may have access to personal data to the extent necessary to carry out their work for De Groene Linde. They are not permitted to use this personal data for their own purposes.
Agreements have been made with our technical service providers regarding security, confidentiality and the processing of personal data. Appropriate technical and organisational measures are in place to prevent loss, misuse and unauthorised access as far as possible. These include secure connections, access restrictions, password policies and backups.
We collect reviews via the WebwinkelKeur platform. When you leave a review via WebwinkelKeur, you may be asked to provide your name, place of residence and email address. WebwinkelKeur shares this information with us so that we can link the review to an order. WebwinkelKeur may also publish your name and place of residence on its own website.
In some cases, WebwinkelKeur may contact you to ask for further details about your review.
When we invite you to leave a review, we share your name and email address with WebwinkelKeur. This information is used solely to send you an invitation to leave a review on our behalf.
WebwinkelKeur has implemented appropriate technical and organisational measures to protect personal data. In addition, WebwinkelKeur may use carefully selected sub-processors to carry out its services. Agreements have been made with WebwinkelKeur regarding the security and processing of personal data. These agreements also apply to any sub-processors engaged by WebwinkelKeur.
We use Microsoft 365 for our day-to-day email communications. This environment is managed by Bit & Bytes. When you contact us by email or fill in a form on our website, the personal data you provide is processed within this environment.
We use MailBlue to send out newsletters and email campaigns.
When you subscribe to our newsletter, your name and email address will be stored in MailBlue for the purpose of sending newsletters, updates and other communications for which you have given your consent.
At the bottom of every newsletter, you will find an unsubscribe link. If you unsubscribe, you will no longer receive newsletters from us.
MailBlue collects statistics on email usage, such as newsletter opens and link clicks. This data helps us to better tailor our communications, services and content to our customers’ interests.
Agreements have been made with our service providers regarding security, confidentiality and the processing of personal data. They are not permitted to use your data for their own purposes.
We use various payment and banking services to process payments in our online shop and showroom, including MultiSafepay, ING Bank, PayPal and Worldline.
When you make a payment, the data required to process the payment will be shared with your chosen payment service provider. Depending on the payment method selected, this may include your name, address details, email address, payment details, billing details and order details.
These parties process personal data for the purposes of processing and verifying payments, preventing fraud, complying with legal obligations and ensuring that transactions are processed securely.
We only receive from these service providers the data necessary to process your payment, fulfil your order, provide customer service and maintain our records.
Agreements have been made with our payment partners regarding security, confidentiality and the processing of personal data, insofar as they act as data processors on our behalf. Where payment institutions act as data controllers in their own right, they process personal data in accordance with their own privacy policies and legal obligations.
Data relating to payments and invoices will be retained for as long as is necessary for the performance of the contract and to the extent that we are legally obliged to retain such data.
We use QLS as our logistics partner for processing, packing and dispatching orders. In order to deliver your order, we share the information required for this purpose, such as your name, address, town or city, email address and, where applicable, telephone number.
QLS processes this data for the purposes of order processing, dispatch, track-and-trace communications and customer service relating to the delivery of your order.
Depending on the chosen delivery method, destination or availability, QLS may use different carriers to carry out the actual delivery. These carriers will only receive the information necessary to deliver your order.
Agreements have been made with QLS and the relevant logistics service providers regarding security, confidentiality and the processing of personal data. They may only use your data for the purpose of providing their logistics services and not for their own commercial purposes.
We only receive from our logistics partners the information necessary for tracking consignments, processing deliveries and providing customer service.
We use SnelStart and the services of RSM to manage our administration and accounts. To ensure our financial records are processed correctly, we may process personal data such as your name, address, place of residence, billing details and information relating to your order.
This data is used solely for the purposes of issuing, processing and storing invoices, maintaining our financial records and complying with statutory tax obligations.
Your personal data is transmitted and stored with the utmost care and security. Agreements have been made with our administrative and financial service providers regarding the security, confidentiality and processing of personal data. They may only process this data for the purpose of providing their services to De Groene Linde and must not use it for their own purposes.
Data forming part of our financial records is retained to the extent that this is necessary for the conduct of our business and to the extent that we are legally obliged to do so.
When you visit our website, technical data may be collected automatically. This includes your IP address, browser, device, operating system, pages visited and clicking behaviour.
We use this data to ensure our website functions properly, to keep it secure, to make it more user-friendly and to improve our services.
Insofar as this data can be traced back to an individual, we treat it as personal data.
Our website uses cookies and similar technologies. Some cookies are essential for the website and online shop to function properly. We will ask for your consent for analytical and marketing cookies where this is required by law.
In our cookie policy, you can find out which cookies we use, what they are used for, and how you can adjust your preferences.
Where third-party software solutions use cookies or similar technologies, this is explained in our cookie policy or in the settings of our cookie banner.
We only share personal data with third parties where this is necessary for the provision of our services, where you have given your consent, or where we are legally obliged to do so.
This may include parties involved in:
We enter into appropriate agreements with parties that process personal data on our behalf regarding security, confidentiality and the processing of personal data.
We do not sell your personal data to third parties.
Some of the service providers we use may process personal data outside the European Economic Area. Where personal data is processed outside the European Economic Area, we ensure that this only takes place where appropriate safeguards are in place, such as an adequacy decision, standard contractual clauses or other measures permitted under the GDPR.
Where applicable, De Groene Linde may be required by law to share personal data with the relevant authorities, for example in connection with tax or criminal investigations.
In that case, we will only share the data that we are legally obliged to provide.
We do not retain personal data for longer than is necessary for the purposes for which it was collected, unless we are legally obliged to retain the data for a longer period.
We retain the data in your customer account for as long as your account remains active or for as long as is necessary for us to provide our services. If you request that your account be deleted, we will delete or anonymise your personal data, unless we are legally obliged to retain certain data for a longer period.
Under tax legislation, we are obliged to retain invoices and the associated administrative records for the statutory retention period.
We retain data from contact forms and email correspondence for as long as is necessary to deal with your enquiry properly and to the extent required for our customer service or business operations.
We retain newsletter data for as long as you are subscribed to our newsletter. You can unsubscribe at any time.
Review data is retained for as long as the review is relevant to our services or for as long as the review platform retains it in accordance with its own terms and conditions.
We do not retain technical and analytical data for any longer than is necessary for the analysis, security and improvement of our website.
Only staff members who require personal data for their work have access to this data. They are granted access only to the extent necessary for purposes such as customer service, administration, dispatch, production, marketing or technical support.
Employees and service providers who have access to personal data are bound by a duty of confidentiality.
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure and alteration.
To this end, we make use of, amongst other things, secure connections, access controls, password policies, backups and security measures implemented by our service providers.
Under the GDPR, you have various rights regarding your personal data.
You are entitled to:
If you wish to exercise your rights, please contact us via privacy@degroenelinde.nl.
To prevent misuse, we may ask you to provide proof of identity. We will respond to your request as carefully as possible and, in any event, within the statutory time limit.
You have the right to know what personal data we process about you. You may ask us for a list of this data and information about the purpose of the processing, the categories of data, the recipients of the data and the retention periods.
If personal data is incorrect or incomplete, you have the right to have it corrected or supplemented.
You may ask us to delete your personal data. We will comply with this request provided that we are not legally obliged to retain certain data or provided that the data is still necessary for the performance of a contract or the resolution of an ongoing matter.
You may ask us to temporarily restrict the processing of your personal data, for example if you dispute the accuracy of the data or have objected to its processing.
You have the right to receive, in a structured and commonly used format, any personal data that you have provided to us yourself and which we process on the basis of consent or a contract.
You have the right to object to the processing of personal data where such processing is carried out on the basis of a legitimate interest. We will then assess whether we have compelling legitimate grounds to continue the processing.
We do not make any decisions that are based solely on automated processing and that have legal effects on you or affect you significantly in a similar way.
Do you have a complaint about the way we handle your personal data? If so, please contact us first, so that we can work together to find a solution.
You also have the right to lodge a complaint with the Dutch Data Protection Authority.
We may amend this privacy statement if our working methods, systems or legal obligations change. You will always find the most up-to-date version on this page.
Where changes have a significant impact on the way in which we process personal data that we have already collected, we will inform you of this where appropriate or where required by law.
De Groene Linde B.V.
De Droogmakerij 23
1851 LX Heiloo
The Netherlands
Telephone: 072 531 8860
General email: info@degroenelinde.nl
Email enquiries regarding privacy: privacy@degroenelinde.nl